Ingrid Raphael

Information for your visit

Appointments

I suggest that you book your treatments directly via email or phone in advance to avoid disappointment.

Cancellation

Cancellation less than 24 hours before your appointment or non-attendance will incur a 100% charge.

Health conditions

If you are taking medication, have just had an operation or have a medical condition, I would strongly advise you bring a note from your doctor before starting any treatments.

Let me know of any health conditions when you make your appointment.

I will ask you to complete a confidential health questionnaire before your treatment. This will help me to tailor treatments to meet your needs.

Pregnancy and post-natal

It is vital that mothers-to-be advise me when booking, as some treatments will not be suitable for pregnant women.

Homecare

If you would like to continue your skin care programme at home, a full range of our professional products used during your treatments are available for purchase.

Clinic etiquette 

Please maintain the serenity of the clinic by avoiding the use of mobile telephones.

All times given are actual treatment times. Please arrive early to prepare and relax prior to your appointment.

Late arrival may result in reduced treatment time.

Gift vouchers 

Treatment menu changes

I reserve the right to withdraw and/or change information (including prices) without prior notification.

Loss or damage of valuables

I cannot be held responsible for any loss or damage of your personal possessions.

Some treatments require the removal of jewellery. Please ensure you retrieve all valuables before leaving, as I cannot be responsible for lost items.